Along with the cracked screen replacements, verizon is upping the number of allowed claims per year from two to three. Att next program trade in with cracked screen im due for an upgrade but i have a crack in my screen i believe i have another year left in my contract will i still be able to trade in my phone in september or when ever the iphone 7 comes out. Last night i cracked scratched the bottom corner of my phone. Additional terms, including terms that govern the resolution of disputes, apply. For more information, visit the device tradein program page. A cracked screen offer is only available if the trade in value for your selected device displayed on samsungs website or the shop samsung app states that the value displayed is for the specified model will be accepted with a cracked screen. Cracked screen and mobile repair with total mobile. The best ways to sell or trade in your old iphone in 2020. October 18, 2017 enduring a cracked screen until the next version of your phone is released is no longer a sign of strength. A cracked screen offer is only available if the tradein value for your selected device displayed on samsung s website or the shop samsung app states that the value displayed is for the specified model will be accepted with a cracked screen. My issue is, having returned a pristine device which was verified by the store sales person, that was fully eligible for early edgeup program, which was shipped to verizon trade in department by the store and so out of my control, having verizon now tell me the phone screen is cracked is unacceptable and cannot be my responsibility.
I was looking to trade it in soon and i have an iphone 7 plus. Verizon will come fix your cracked phone screen at home. Find out how to get the best galaxy smartphones with the samsung trade in program. Samsung is back with their trade in offers and now offering option for trading in a phone with cracked screen. I have insurance through asurion verizon and am trying to choose between replacing the phone or repairing the cracked screen. Customers frustrations over verizon wireless tradein deal. Choose how you want to be paid for your tradein and tap continue. It is a surface crack and not near the button but it is still a crack. Youll get a great new phone, and a tradein credit to get you started. Youll be asked whether the display works, whether the display is cracked, and whether the phone could.
The company has launched a trade in program that will allow you to exchange your used or abused phone for a vzw gift card. Until you realize its potentially all part of a verizon wireless scam. Verizon claims that more than 60% of verizon customers now have access to the new program. If youre an existing verizon wireless customer, the device tradein program allows you to trade in your old device and receive instant credit towards your purchase today, or receive an account credit, if instant credit doesnt apply to you. Do i need to repair my phones cracked screen for verizon.
Verizon wireless launches phone tradein service bgr. Then, depending upon device condition upon receipt, a verizon wireless gift card will be emailed to you or account credit will be applied to your account. Lcd screen is free of cracks and functioning correctly. They claimed the screen was cracked, but i can assure that it was in 100% perfect condition when it was sent. On the verizon website, all it says is that the phone has to be in good working condition to get the full trade. The annual upgrade program and these terms and conditions may. Is the verizon wireless recycle program a total scam.
In april 2018, i decided against my better judgement to use the verizon trade in program. Select your device model and answer a few questions to receive your tradein quote. I have never dropped my phone, the screen was 100% not cracked or damaged. I traded in my phone and got a response that the screen was unresponsive or cracked. Phone and connecting ports are free of visible corrosion and water damage. I submitted a trade in request during black friday for one of their ridiculous trade up events but before my box came in, i dropped my phone and there is now a crack running along the bottom to the middleleft side of the screen. Im eligible for an upgrade to my phone now because my device is over 50% paid off. Heres how to get your used phone ready to sell and get the most cash for it. I am due for an upgrade in a few months and i had intended to trade in my phone for a note 10 at that time. If you crack your screen, says verizon, you may be able to get it repaired that same day, provided you live in select markets and have certain devices. Well i traded in my iphone, which was in working condition and free on any major scratches and a perfect screen.
To participate in the trade in program, you need to first visit verizon s trade in appraisal site and enter the make, model, and condition of your phone. I cracked the screen on my iphone x and am looking to trade it in but obviously understand that verizon wont take it. Samsung tradein promotion frequently asked questions. Id ask verizon, but i am pretty sure they will tell you that the phone has to be in reasonably decent working condition for the trade in to work. If youre a new customer, you can get account credit for your old device. Im close to just cutting my loses and going to a different carrier. Youll be given the option to trade in your device for account credit or a gift card. I have to agree with other customers who describe the verizon trade in program as a scam. Select damaged during the trade in process, and verizon will ask whether your phone can be powered on, if the screen is free of cracks and functioning correctly and if your device is free of battery damage. A person at a store told me since i am just going to trade it in to go with an lcd screen which is cheaper and then trade it in. The damaged device fee is applied when a device is returned as defective for a certified likenew replacement device, but is found to have been misused, has liquid damage, hardware alterations or unreasonable wear and tear use our identifying device damage how to use guide to see if your device has any of these types of damage. The trade in program you choose will ultimately determine the price you get for your phone.
My screen cracked on my iphone and i called verizon to see if i could get it fixed. Apple relaxing its iphone trade in rules to accept phones with cracked screens cupertino is also planning to roll out screen protector installation machines at apple stores to keep your iphone. Have you had problems with verizons tradein program. One user points out that they were told the trade in program is being handled by a third party. I was encouraged by a verizon wireless csr to trade in my iphone 4s to mitigate the cost of an early upgrade to iphone 5s. I dont work for verizon, my only relationship with verizon is i have cell service with them. Apple relaxing its iphone tradein rules to accept phones. Starting january 25th, new benefits are coming to verizon s total mobile protection and other insurance programs including nationwide cracked screen repair and fast reimbursement for screen repairs in many international destinations.
How much does verizon value your cracked screen for a droid. Yes you should be able to get a lesser trade in value for your damaged phone. Do i need to repair my phones cracked screen for verizon s trade in program. Get the level of service you need in order to keep your device up and running. Will verizon void my trade in credit if i turn in the phone like this.
Its happening at verizon for the first time ever with its trade in program. If youre an existing verizon wireless customer, the device tradein program allows. You represent and agree that you are authorized to trade in your device to verizon and that you have ownership, title and interest in any device submitted under the program. Trading in your phone is easier than ever at verizon. If youre an existing verizon wireless customer, the device trade in program allows you to trade in your old device and receive instant credit towards your purchase today, or receive an account credit, if instant credit doesnt apply to you. Easily trade in your iphone, galaxy or pixel at verizon. The caveat is that the cracked screen program is only available in a fairly limited area for now.
Repair your mobile phone or cracked screen with verizon total mobile protection. Electronic device recycling verizon wireless enter your model and go through the questions, you will get an app appraised value. With the verizon promotion, the total amount they would pay for my phon. There is obviously a tremendous cost difference there. Verizon pays in store credit, which is either delivered instantly, applied to your bill within two billing cycles or sent. Or, start by selecting the type of device youd like to trade or to your account to redeem a promo. The trade in apple iphone must be in good working condition based on verizon device recycling program requirements. For customers buying the motorolamade droid turbo 2 or maxx 2, verizon will accept a trade in with a cracked screen, otherwise the device must be in good working and cosmetic order.
I also used the trade in promotion, and clearly remember the cracked screen question i had to answer and clearly understanding the phone had to work and be undamaged. What are the requirements for phone condition when trading in. Ive always sold my phones on ebay previously with great success, getting top dollar for my phones which are always in pristine condition. Broken doesnt mean busted where to sell your broken. The screen is in working condition now, it just isnt an official apple part. Can i trade in an iphone 7 that has had the original. If you werent looking for them, you might miss them, but theyre definitely cracks. Otherwise, its limited to 3 phone replacements or repairs in a 12month period. Well come to you and fix your phone in less than an hour whether youre insured or not. Choose continue to submit your device to verizons device tradein program. Ive got a galaxy s6 with two hairline cracks on the back glass. I find this unacceptable seeing how much ive paid for the phone already. The trade in program cannot be combined with any other samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Just how much is it going to be worth to you, though.
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